If you receive a phone call from someone with a familiar voice informing you of an emergency situation, you should first verify the authenticity of the call, especially if the caller asks you to transfer money to them urgently.
This advice is particularly important when there is suspicion that the caller may be a relative or a friend, as scammers are increasingly using artificial intelligence technologies to mimic and manipulate voices in order to contact people.
Cybercrime experts emphasize the importance of staying calm in difficult situations and not making impulsive decisions even if the user is under pressure from the other party.
Experts recommend not disclosing any personal information to the person calling us, ending the call, and then calling back the known number of the person to verify their identity, whether they are a friend or relative, to ensure that the call is genuine and that it is indeed the person claiming to be them.
At the same time, the individual can inquire with the caller about places, things, and events that only the true caller knows, not the fraudster.
A person should not hesitate to ask “silly” questions that may not be related to the topic being discussed. Those questions can help in detecting fraud with the assistance of artificial intelligence.
If doubt persists about the caller’s identity, you should note the date, time of the call, and the phone number if available, and then report the incident to the police.
Distinctive signs in unnatural speech or voice may indicate the use of artificial intelligence in the call. Everyone should be highly vigilant in conversations to detect attempted fraud.
Source: BNA