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Bobyan Bank has announced the launch of its new training program titled “Unleashing the Power of AI.” This initiative aims to equip the bank’s managers from various departments with knowledge of the latest trends in artificial intelligence (AI) and digital transformation. The goal is to leverage these insights to create an optimal work environment that fosters innovation and delivers creative solutions in line with the bank’s future vision.
Leading Digital Transformation
This program is part of Bobyan Bank’s efforts to solidify its position as a leader in the digital domain. The CEO of Life Long, a specialized company in developing and delivering advanced educational programs and implementing integrated information systems, particularly in AI, digital transformation, and project management, delivered an outstanding lecture during the program.
Investing in Digital Skills
Adel Al-Hammad, General Manager of the Human Resources Group at Bobyan Bank, stated, “We fully understand that excellence in innovation and investment in digital skills has become a necessity rather than a luxury. Therefore, organizing the ‘Unleashing the Power of AI’ program underscores our commitment to investing in AI technological advancements and keeping pace with the digital revolution.”
Al-Hammad emphasized that the bank is adopting an approach focused on enhancing the skills of its employees, especially with the rapid advancement of AI technologies and the need to improve their competencies. He added that Bobyan Bank has a forward-looking vision to develop its business base by relying on AI, which will bring a qualitative shift in various business sectors within the bank, such as improving business models, increasing operational efficiency, boosting productivity, and enhancing customer experience.
Program’s Main Pillars
Abdulaziz Al-Roumi, Executive Director of the Human Resources Group at the bank, explained that the training program focused on three main pillars aligned with Bobyan’s strategy of adopting AI technologies:
- Digital Transformation: This includes a strategic vision based on digital innovation methodologies and the application of AI tools in digital transformation processes, contributing to significant technological and digital advancements.
- Customer Service: Bobyan’s digital initiatives have seen considerable growth in the customer base, taking the bank’s digital solutions platform to new heights by offering modern technological services that enhance efficiency and productivity.
- Efficiency and Productivity: Adopting AI standards and tools contributes to achieving high levels of operational efficiency, aiding in focusing on more complex solutions and making better decisions.
Pioneering AI Usage
It is noteworthy that Bobyan Bank was the first to use AI among institutions in Kuwait through the digital assistant “Musaad,” the first chatbot on the bank’s application. “Musaad” ensures the highest levels of security and information integrity, guaranteeing a safe and reliable communication medium between customers and the bank.
The “Unleashing the Power of AI” program reaffirms Bobyan Bank’s commitment to keeping up with the latest advancements in AI and enhancing its competitive capabilities through investing in the development of its employees’ skills and utilizing the latest digital technologies.
Source: Kuwait News Site
