Amazon introduces its new AI-powered chatbot known as Amazon Q.
Amazon announces the launch of a new AI-powered chatbot called Amazon Q, targeting businesses, unveiled during the re:Invent conference.
The new product poses a modern challenge to e-commerce giants, aiming to compete with Microsoft and Google in terms of productivity software.
This move comes a year after the launch of the emerging company OpenAI, backed by funding from Microsoft, for the ChatGPT chatbot.
The preview version of Amazon Q is currently available, offering many of its features for free. After the preview period, business users are required to pay $20 per month per individual as their subscription cost.
An amount of $25 per month per individual is required to acquire the version with additional features for developers and IT professionals. The cost for Microsoft’s Copilot and Google’s Duet AI for business users is $30 per individual monthly.
The Amazon Q platform helps individuals understand Amazon Web Services capabilities, explore issues, and resolve them.
Adam Selipski, CEO of Amazon Web Services, explained that people can communicate with him through communication apps like Slack and text editing apps directed at software developers.
Artificial intelligence is also evident in the chatbot through the administrative control interface of Amazon Web Services. The chatbot can provide document quotes to support its responses in conversations.
Selipski pointed out that the chatbot can automatically modify the original code instructions to reduce developers’ burdens, and Amazon Q can communicate with over 40 institutional systems.
People can use Amazon Q to discuss information stored in other services like Microsoft 365, Dropbox, Salesforce, Zendesk, in addition to Amazon Web Services’ S3 data storage service. Moreover, individuals can upload documents and ask questions about them while interacting with Amazon Q.
Stephen Dickens, VP and Head of IT Research Practice at Futurum Group, wrote: “Amazon Q is changing the game for Amazon Web Services customers who have numerous available options that often overlap. Amazon resisted the desire to create an AI assistant for each service in its suite, and as a result, I expect widespread adoption of Amazon Q by developers and cloud administrators alike in the coming months”.
