A new innovative feature called AI Call Scanner has been launched by Trucaller service, which uses artificial intelligence to detect synthetic voices during phone calls, aiming to enhance combating fraud and spam. This tool aims to instantly identify voices generated by artificial intelligence and alert users to suspicious calls.
Cases of voice fraud using artificial intelligence technologies have increased since 2019, where scammers exploit social media to collect voice samples and train smart systems to mimic them, allowing them to deceive people for financial purposes. To confront this growing threat, Trucaller has developed the AI Call Scanner feature capable of distinguishing between human voice and AI-generated voice, providing additional protection for users.
This feature has been integrated into the Trucaller application on Android systems and is available as part of the premium subscription. The service was initially launched in the United States and will be later provided in India and other key markets for Trucaller.
When receiving a suspicious call, users can activate the AI Call Scanner feature by clicking on a button within the application, merging the call with a secure line that records a sample of the caller’s voice. Trucaller’s advanced artificial intelligence model swiftly analyzes this sample to determine if the voice is human or AI-generated.
To activate the AI Call Scanner feature via artificial intelligence, Trucaller must be set as the default calling app on your phone. When receiving a suspicious call, you can click on the “Start AI Call Scanner” button to temporarily suspend the call and analyze the voice. A message “Analyzing in progress” will appear during the voice analysis by artificial intelligence. Afterward, the user will receive a notification indicating whether the voice is human or AI-generated, enabling them to take immediate action.
Trucaller continues to explore ways to enhance the AI Call Scanner feature, including improving its accuracy, reducing response time, and adapting to new-generation voice manufacturing technologies.
